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SATISFIED CUSTOMER
PAYMENTS FOR ORDER
SHIPPING
REFUNDS DOMESTIC
REFUNDS INTERNATIONAL
ADDITIONAL SHIPPING INFORMATION DOMESTIC & iNTERNATIONAL
INSURANCE CLAIMS - BUYERS RESPONSIBILITY (READ LINK FOR PROCESS)
VINTAGE INFORMATION
COMMUNICATION - COMMUNICATION AND COMMUNICATION
MY ETSY SHOPS FOR REVIEWS AND REPUTATION OF SERVICE AND QUALITY


SATISFIED CUSTOMER
Welcome and thank you so much for visiting my shop, Stay and browse and I hope you find that exceptional bargain, "special" treasure or items you can't live without. Please do not hesitate to ask question or if you need any assistance. I believe COMMUNICATION is the best key to a happy shopping experience.

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PAYMENTS FOR ORDER
I accept PayPal ALL CREDIT AND DEBIT CARD CUSTOMERS – It is not necessary to have a PayPal account to pay for your items through PayPal. Choose the PayPal option during checkout. After you submit your order, click on the "pay now" button. Scroll down to the option to pay with credit or debit card. Money Orders ONLY USPS (UNITED STATES POSTAL SERVICE MONEY ORDERS ONLY). Money Orders not received in 5 days will have order cancelled and relisted for sale.

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SHIPPING
Shipping is listed as 3-5 days (in case I may need extra time) BUT I usually ship within 1-3 business day after receiving payment, and I ship Monday-Friday.(Holidays add an extra day). If you need to cancel your order, please communicate with me promptly, and I will work with you toward a satisfactory resolution. ONCE AN ORDER SHIPS ALL SALES FINAL (see refund policy)

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REFUNDS DOMESTIC
Domestic Sales - ALL SALES FINAL . PLEASE EMAIL ME WITH QUESTIONS AND CONCERNS BEFORE YOU ORDER. ABSOLUTELY ALL SALES FINAL ON FORMAL, BRIDAL AND EVENING WEAR .Any errors on sellers part will be corrected immediately and any other issues will be be addressed on an individual basis. Any allowed return(s) (contacting us within 24 hours of receipt) will be A SHOP CREDIT ONLY. Return(s) must be received within 3 business days in the same condition/packaged/tags as we shipped. You must contact us before you ship back the item, and use delivery confirmation. Shipping cost is the responsibility by the buyer both ways. Any errors on our part will be resolved including return shipping AND without additional shipping cost to buyer. All Sewing Patterns, craft and instructional books - All Sales are final sales and no refunds accepted. Please ask any questions before ordering. NO EXCEPTIONS.

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REFUNDS INTERNATIONAL
**INTERNATIONAL POLICY **SORRY No returns or exchanges are allowed on any purchases from international buyers. We are not responsible for items being held or confiscated by a country's customs department, nor for any customs tariffs or taxes. It is up to the buyer to investigate any customs issues.

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ADDITIONAL SHIPPING INFORMATION DOMESTIC & iNTERNATIONAL
*Shipping is listed as 3-5 Business days (in case I need extra time) BUT I usually ship within 1-3 business day after receiving payment. I strive to package and ship items the most economical method for my customers, normally First Class and Delivery Confirmation . If fine jewelry and higher dollar vintage items or fragile/breakable/glass, insurance will be added NO EXCEPTIONS. You will be emailed when your order ships and be given tracking and insurance receipt nos. (if applicable) USPS Insurance Claims http://www.usps.com/insuranceclaims/domestic.htm Once the order/package is with the Shipper, Seller assumes no responsibility for lost or stolen items or security of the delivery at a Buyers address (home or otherwise). Seller assumes no responsibility for broken/damaged items by a shipper other than the insurance and insurance amount provided. It is the responsibility of the buyer to submit any insurance claims to applicable shipper for damages. If you want faster service I will be happy to ship Priority Mail or Express Mail, PLEASE contact me prior to ordering so adjustment can be made.to meet your delivery needs. I AM HAPPY to combine shipping and will refund any overages above $2.50 from finalized/actual cost of any shipping cost via Paypal. INTERNATIONAL BUYERS: I ship within 3 to 5 business days (most of the time sooner 1-3 days , but list as 3-5 days just in case if extra time may be needed) using USPS First Class International--which DOES NOT include any tracking or insurance to cover loss or damage, and typically takes up to 3-4 weeks to reach the destination. If you would like to upgrade to Priority International Mail, which offers insurance and tracking, and takes 6-10 days for delivery, please contact us for rates.

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INSURANCE CLAIMS - BUYERS RESPONSIBILITY (READ LINK FOR PROCESS)
USPS Insurance Claims http://www.usps.com/insuranceclaims/domestic.htm

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VINTAGE INFORMATION
Vintage Misc.: Pre-owned goods may show signs/minor signs of wear due to age. We always indicate any major flaws or blemishes, but will not always mention small flaws that will not affect the wear or use of an item. The "NOS" indicates the item is older but has age but never used and is in pristine condition and/or still has retail tags attached. If you are concerned about a particular item's condition, please contact us. Seller will not be responsible for buyer additional or unsatisfactory washing/cleaning of vintage items, as seller has no control/recourse over washing/cleaning label recommendations made by manufacturer.

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COMMUNICATION - COMMUNICATION AND COMMUNICATION
ANY ISSUES, QUESTIONS, CLARIFICATION PLEASE CONTACT US PRIOR TO PURCHASING AN ITEM. IS STRIVE FOR HAPPY SATISFIED CUSTOMERS. ASSUMPTIONS ARE NOT GOOD CLEAR COMMUNICATION - SO PLEASE TAKE THE TIME TO BE SURE RATHER THAN UNSATISFIED OR UNHAPPY. WARMLY, SASSY SALLY

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MY ETSY SHOPS FOR REVIEWS AND REPUTATION OF SERVICE AND QUALITY
I have other shops which do not allow me to sell new items most of my items on Ecrater are NEW WITH TAGS. You can visit my other shops on Etsy which are CacheCastle at link, etsy shop/cachecastle as well as Arubyintherough at link, etsy shop/arubyintherough Thank you for visiting

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Last Updated: 5 May 2017 08:46:08 PDT home  |  about  |  terms  |  contact
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